1. Start
  2. Features
  3. Technology
  4. How to
    1. How to create an operator?
    2. How to go offline on chat?
    3. How to customize skin?
    4. How to create your own skin? 
  5. Support Information

Screets Live Chat Plugin for WordPress

Documentation


Chat with your customers on your site for sales and support easily, and beautifully.

Features


Chat with your customers on your site for sales and support easily, and beautifully.

 

 

Technology


We simply use Ajax technique instead of Web Sockets. Because it's pretty straightforward and works even on Internet Explorer. Also, you probably won’t need any server modifications for this plugin. It works with native PHP 5 server and WordPress well.

Why we don't use comets?

As you know comet is a web application model in which a long-held HTTP request allows a web server to push data to a browser, without the browser explicitly requesting it. This technique was also a good alternative, but we are more familiar with Ajax. And it works good enough for chat.

How to


How to create an operator?

It's brutally simple! Just like creating a normal user from administration panel.

Now this user CAN:

How to go offline on chat?

Once you open chat console, you automatically connected to the chat. When you decide to go offline, just click Online button on the Chat Console page without logged out. It is good when you don't need to go offline for a long time.

How to customize skin?

If you only need to change colors of current skin, just open Options under the "Chat Console" menu and then you can change features from there.

If you are advanced user, you can create your own skin. Just skip next question:

How to create your own skin? 

This is for ADVANCED USERS.

Support Information


Normally we will answer your questions within 24 hours. You can read the FAQ page first and find more information in the documentation delivered with your product.

 
If you still have questions or concerns about the product:

We will be happy to provide you with a detailed answer as quickly as we can.

 

If you did not find the information you were looking for in the documentation or if you have any other questions regarding the product feel free to contact us. We will be happy to provide you with a detailed answer as quickly as we can.